This Retailer had an ecommerce system that was modern and newly built. The Store systems were legacy systems and had quite a few challenges in ensuring their ecommerce systems and store systems were in synch with quite a few aspects. While the ecommerce system supported in Store pick up, the store systems were not geared up to handle in store pick up ordered from online.
Our client wanted us to develop a new Instore Application that would integrate with eCommerce system and thus ensure a consistent multi channel experience for their shoppers.
We built an iOS Swift based Tablet Application that would not just integrate with ecommerce but also have all the features to support non cash transactions in store. We also integrated with SLED devices to enable card swipe payment in stores. This has been rolled out in one store and has been planned to be put to all stores across UK.