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Project Description

  • A US based startup wanted to build a chat bot that can provide answers contextual and relevant to the client. It involved parsing and extracting the question, understand the sentiment and context of the question, map and provide a relevant answer. This was done for e-commerce domain with ability to answer questions related to a product and customers order.
  • We built a model of information based on product reviews and other social data related to product. The answers from the BOT was made contextual using AI techniques and different machine learning algorithms.

Project Details